Senior Manager, Supply Chain
VillageReach is an NGO that develops solutions to critical health system challenges in low-resource environments, with an emphasis on strengthening the “last mile” of healthcare delivery. VillageReach combines expertise across public health, technology, and business to bring life-saving innovation – new systems, programs and technologies – to scale and sustainability in the world’s most underserved communities. VillageReach is headquartered in Seattle, WA with offices located in the Democratic Republic of Congo, Malawi and Mozambique.
VillageReach seeks a veteran public health professional with extensive experience in sub-Saharan Africa to serve as a Technical Expert on a number of programs within VillageReach’s portfolio. The Senior Manager- Supply Chain will serve as a senior advisor and lead on a variety of VillageReach’s programs with a supply chain focus, working with VillageReach staff in multiple country offices, as well as with global, regional and country partners and donors. Preference will be given to applicants who live and are qualified to work in one of the following locations: Democratic Republic of the Congo (DRC), Malawi, Mozambique, South Africa, or Tanzania. This position reports to the Director, Health Systems.
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.
- Provide technical expertise as an advisor to VillageReach programs with a focus on supply chain assessment, solution design and deployment particularly in the areas of transportation & warehousing logistics, inventory planning & management and supply chain performance management;
- Identify private sector players particularly in logistics and mobile communications whose involvement could increase the sustainability of VillageReach programs;
- Lead strategic and tactical analysis of program and research opportunities and work closely with leadership to identify, develop, and pursue new supply chain program opportunities for VillageReach;
- Cultivate VillageReach’s relationships with external organizations to influence their approach to logistics and health systems strengthening, as well as to build new engagements for VillageReach;
- Contribute to the ongoing refinement and dissemination of VillageReach’s work including cultivating a sophisticated understanding of the key stakeholders in the countries VillageReach operates in and staying up to date about significant initiatives in the space;
- Mentor and manage less experienced/junior employees with the goal of developing their skills, experience, and ability to contribute to VillageReach supply chain work;
- Lead the design and execution of innovative training programs to build capacity of the supply chain workforce in countries where VillageReach works.
The following competencies reflect what is expected of all VillageReach employees.
- Interpersonal Skills: Conduct oneself with sensitivity, awareness and respect when working with diverse groups of people, including VillageReach staff, beneficiaries, donors and partners.
- Dependability: Act at all times as a reliable and effective team player, volunteering to help without being asked.
- Initiative and Results: Proactively enhance the quality of programs, outputs, workplace environment and relationships.
- Representation: Represent VillageReach and its programs by demonstrating a personal commitment to the mission and values of VillageReach and a sound knowledge of the organization, its principles and its programs
- Leadership and Social Entrepreneurship: Demonstrate leadership by being a positive example to others, a positive force programmatically and organizationally; foster a culture of innovation.
- Commitment to Learning and Growth: Demonstrate commitment to develop, acquire, document and apply best practices in related fields, and apply solutions to obstacles to organizational effectiveness.
- Consistency: Demonstrate consistent and productive attendance and work record.
- Compliance: Follow VillageReach policies and procedures.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position may directly supervise up to 5 employees. If relevant, the successful individual will carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
Education & Experience:
- A graduate degree in supply chain management, public health, international development, business, or related field.
- A minimum of 15 years of experience working in global health or international development. Experience in public health supply chains required,
- Expertise in last mile health infrastructure challenges (e.g. of rural communities in an African context).
- Knowledge of various global and national actors and systems used to finance, procure, and deliver vaccines, essential medicines, diagnostics, and other health commodities.
- Experience working at or with multilateral organizations such as Gavi, WHO, UNICEF, World Bank as well as bilateral aid organizations.
- Strong communication and cross-cultural management skills with experience working with high-level political officials. Open mindedness to accommodate the non-traditional mix of disciplines within VillageReach and interpersonal skills to work effectively in partnership with others in the organization and externally.
- Ability to collect and analyze data quickly and efficiently. Ability and confidence to identify and recommend creative solutions to a diverse group of stakeholders. Identifies both opportunities and needs for change. Ability to identify issues or problems and provide a respective solution that is feasible and acceptable to the local context. Explores and shares innovative best practices with others.
- Energy, intelligence, diplomacy, sound practical judgment and the ability to work independently without supervision.
- Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
- Passion for the mission of VillageReach, including strong commitment to global health, and a belief in the role of private sector solutions to public health systems.
- Must be qualified to work in one of the following locations: Democratic Republic of the Congo (DRC), Malawi, Mozambique, South Africa, or Tanzania.
- Demonstrated understanding of challenges with working in rural, underserved and low-income contexts.
- Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment.
- Ability to travel internationally, up to 50% of the time.
Environment and Physical Demands
VillageReach has no private offices, employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet.
This is an immediate hire and therefore resumes will be reviewed on a rolling basis until hired. To apply, please submit your resume and a cover letter [plus any other desired materials] to our online portal: http://www.villagereach.org/join-us/
COMMITMENT TO DIVERSITY & INCLUSION:
VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.