Contractor - Monitoring and Evaluations Research Specialist
VillageReach is an NGO that develops solutions to critical health system challenges in low-resource environments, with an emphasis on strengthening the “last mile” of healthcare delivery. VillageReach combines expertise across public health, technology, and business to bring life-saving innovation – new systems, programs and technologies – to scale and sustainability in the world’s most underserved communities. VillageReach is headquartered in the US, in Seattle, WA with offices located in the Democratic Republic of Congo, Malawi and Mozambique and in Cote d’IvoireDESCRIPTION
VillageReach is searching for a qualified individual to fill the position of Monitoring, Evaluation and Research (MERS) Specialist for its Cote d’Ivoire Office. The MERS will be responsible for the design, development, implementation of the Country M&E strategy and frameworks, which include developing, performance-monitoring plans, systems monitoring and conducting evaluations and research. Working in collaboration with Côte d’Ivoire and Seattle-based staff, the MER will contribute to the development of VillageReach’s mHealth program which aims at leveraging mobile technology for improved health outcomes. Preference will be given to Ivorian nationals or non Ivorian nationals who have permission to work in Cote d'Ivoire.
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.
- Lead the overall Monitoring and Evaluation strategy for all Côte d’Ivoire-based VillageReach programs;
- Develop and implement a robust monitoring and evaluation strategy for mHealth program, in collaboration with Program Lead, including developing program indicators and tools to collect and analyze baseline, end-line, and routine data and to report on the indicators on a monthly, quarterly, and annual basis;
- Ensure effective monitoring, tracking, reporting systems and databases generate quality data for performance based decision making;
- Revise overall Monitoring and Evaluation Standard Operating Procedures yearly;
- Develop yearly Monitoring and Evaluation Plans for Gavi and other donors and ensure adherence to the plan and accurate reporting; and,
- Design and implement impact and process evaluations for various VillageReach Côte d’Ivoire programs.
- Lead the Monitoring and Evaluation planning and implementation of the VillageReach supported activities under the Gavi Mobile Phone Messages Reminders on Uptake of Routine Immunization (M Vaccin) initiative, including monitoring program progress on the quality of the nationwide and contributing to timely preparation of monthly and annual reports to Gavi.
- Supervise the Monitoring and Evaluation staff:
- Build the capacity of the M&E staff through developing internal training, one-on-one skill building, and by exploring options for external skill-building;
- Train program staff and M&E staff on Gavi M&E requirements;
- Ensure all monthly, quarterly, and annual monitoring and evaluation reports and dashboards are submitted in accordance to varying donor deadlines and requirements;
- Train M&E staff on developing theories of change, M&E frameworks, and program specific M&E Standard Operating Procedures; and
- Supervise M&E staff during data collection and cleaning to ensure timely, accurate, and complete data.
- Assist in the development and implementation of additional research studies in collaboration with project partners and academic institutions.
- Link with the VillageReach global M&E Practice Area in order to share tools and best practices and align VillageReach Côte d’Ivoire M&E standards and practices with overall VillageReach global M&E standards and practices.
- Support Program Lead in community based, digital Health programs, by carrying out program timelines and activities while maintaining high quality and ensuring time-sensitive deliverables are met;
- Developing a monitoring and evaluation plan
- Assist the Program lead with project oversight, coordination and reporting. He/she will be responsible for developing and updating strategic and operational planning and will ensure all project and deployment plans are timely and efficiently executed. The DPM will facilitate transparent and timely communication between all partners through quarterly meetings, reports, and ad hoc meetings as necessary and ensure the project is properly documented and reported to proper audience
The following competencies reflect both what is expected of all VillageReach employees and of an individual in this specific role..
- Interpersonal Skills: Conduct oneself with sensitivity, awareness and respect when working with diverse groups of people, including VillageReach staff, beneficiaries, donors and partners.
- Dependability: Act at all times as a reliable and effective team player, volunteering to help without being asked.
- Initiative and Results: Proactively enhance the quality of programs, outputs, workplace environment and relationships.
- Representation: Represent VillageReach and its programs by demonstrating a personal commitment to the mission and values of VillageReach and a sound knowledge of the organization, its principles and its programs
- Leadership and Social Entrepreneurship: Demonstrate leadership by being a positive example to others, a positive force programmatically and organizationally; foster a culture of innovation.
- Commitment to Learning and Growth: Demonstrate commitment to develop, acquire, document and apply best practices in related fields, and apply solutions to obstacles to organizational effectiveness.
- Consistency: Demonstrate consistent and productive attendance and work record.
- Compliance: Follow VillageReach policies and procedures.
- Coalition Building. Experience in working with government, donors, NGO and development agency in Africa to influence change.
- Writing and analytical skills. Superb writing skills and the ability to assemble, distill and analyze all necessary information for decision-making, presentations and reports. The DPM will contribute to the development of project deliverables and documentation, including the solution toolkit, competency transfer plan, deployment tools, reports and others.
- Problem solving, creative thinking, and analytical skills. Ability to anticipate and make smart and consensual decisions under pressure. Ability and confidence to identify and recommend creative solutions to a diverse group of stakeholders. Identifies both opportunities and needs for change. Ability to identify issues or problems and provide a respective solution that is feasible and acceptable to the local context. Explores and shares innovative best practices with others.
- Commitment to the mission. Passion for the mission, including strong commitment to global health, and a belief in the role of private sector solutions to public health systems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Data management, visualization and management experience. The candidate should demonstrate understanding of M&E best practices and experience applying those best practices in public health or development programs. Ability to manage and develop large databases.
- Evaluation design and reporting: The MERS will support and baseline and evaluation studies. He will be responsible of developing data collection tools, generate reports and present the findings in meaningful ways to a variety of audience.
- Learning and results usage: Document the projects he is involved in through various stages and develop a learning strategy
- Research: Identify research questions that are relevant to the context and propose ways to address them.
- Capacity building experience. Demonstrated ability to build the M&E capacity of other staff members, a passion for supporting learning and growth within an organization, and the ability to tailor training and capacity building to different learning styles and levels of knowledge/experience.
- Problem solving, creative thinking, and analytical skills. Ability to collect and analyze data quickly and efficiently. Ability and confidence to identify and recommend creative solutions to a diverse group of stakeholders.
- International or global health experience. Experience working internationally in low-income countries with a variety of stakeholders, including Ministries of Health, in the areas of program design, implementation or evaluation. Experience in multiple sub-Saharan African countries preferred.
- Writing and analytical skills. Superb writing skills and the ability to assemble distill and analyze all necessary information for decision-making and presentations. Strong data analysis and research skills. Grant report and proposal development experience preferred.
- Communication and interpersonal skills. Strong communication and cross-cultural management skills for working with US-based and international staff.
This position has no supervisory responsibilities
Education & Experience:
- Master’s Degree in International Development, Social Sciences, Sociology, Public Health, Epidemiology, Monitoring and Evaluation, Statistics or other relevant field of study
- Extensive knowledge of Access, Excel, and SSPS databases and systems;
- A training/certificate in data analysis and visualization Software would be a plus
- Strong knowledge and experience in research, monitoring and evaluation systems using qualitative and quantitative research methodologies
- 5-7 years of relevant monitoring and evaluation or health program management experience working with international organizations.
- Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
- Demonstrated understanding of challenges with working in rural, underserved and low-income context; experience living in and/or working in a low-income country a plus.
- Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment.
- Fluency in English and French are required
- Flexibility of work hours due to the different geographic time-zones of the organization;
- Ability to prioritize and perform multiple tasks, problem-solve, work under pressure, and meet deadlines;
- Ability to travel within Côte d’Ivoire up to 50% of the time.
Environment and Physical Demands
The MERS will work in Cote d’Ivoire Office on a full time basis.APPLICATION INFORMATION:
This is an immediate hire and therefore resumes will be reviewed on a rolling basis until April 15th. To apply, please submit your resume and a cover letter [plus any other desired materials] to our online portal: http://www.villagereach.org/join-us/COMMITMENT TO DIVERSITY & INCLUSION:
VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.